Creating a new help article has a few simple steps. Here's how to create a new help article:

  • Start by opening the overview tab in the help centre. This is the page that displays a list of all existing help articles.
  • Locate the "NEW" button in the upper-right corner of the page. Clicking on this button will initiate creating a new help article.


  • Once you have clicked on the "NEW" button, you will be taken to a new page where you can enter the details of the new article.
  • Start by entering the title of the article in the appropriate field. The title should be descriptive and accurately reflect the article's topic.
  • Next, enter a brief description of the article in the "Description" field. This description should give users an overview of what the article covers and why it is relevant.
  • You can use the text editor to format the text, add images or videos, and make other stylistic changes as needed.



  • Once you have finished writing the article, scroll down to the bottom of the page. Here, you will find a "Save Answer" button to click to save the new help article.
  • You can then go back to the overview tab to see the new article listed alongside other existing articles.